At iChristmasLight, we value your trust and stand behind the quality of our products. During the warranty period, if any issue arises, we will make every effort to provide you with prompt and satisfactory service. To help you understand your rights, please review the warranty terms below:
1. Warranty Period
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The warranty period for the master device is 12 months (1 year) from the date of delivery.
2. Warranty Coverage
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This warranty applies to all products purchased directly from iChristmasLight.com.
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During the warranty period, defective products must be returned to our factory for repair or replacement.
3. Warranty Policies
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Products with failures during normal use will undergo thorough inspection, testing, calibration, repair, and restoration to factory standards.
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Repair time depends on the extent of the product damage. While we aim to complete maintenance promptly, certain complex cases may require more time.
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Products deemed irreparable within the warranty period will be replaced with items of the same specifications. Replacement products carry the same warranty rights as the originals.
4. Exclusions
The warranty does not cover:
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Normal wear and tear of consumable parts.
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Damage caused by physical impact, improper operation, unauthorized modifications, attempted self-repair, lightning strikes, or other natural/man-made disasters.
